BlackBerry Phone Repair Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue Time

Day Non-Priority Queue

Day Warranty

BlackBerry's Repairs Since 1998

How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.

Evaluation

$89
  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
Start A Repair

Labor

Varies
  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
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Parts

Varies
  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
Start A Repair

Return Shipping

$0
  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
Start A Repair

PACKED WITH BENEFITS!

While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.

Knowledge

Master technicians (minimum 30 years experience) who are licensed, bonded & certified

Security

Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity

Privacy

We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

Mail In Service

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DIAGNOSTICS


Free With Repair

 

Mail in any device or other electronics to us and receive a free diagnosis with repair.

RETURN SHIPPING


Free With Repair

 

After your product is fixed, we’ll ship it back to you free of charge within US-48 states.

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FAST TURNAROUND


Priority Service Available

 

If you’re in a hurry, choose priority service and get your device back in no time!

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QUALITY REPAIRS


Best-In-Class Methods

 

We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!

 

  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

San Diego PC Help

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126

COMMON BLACKBERRY PHONE PROBLEMS WE’VE FIXED

Cracked Screen

  •  Screen has blackened or has dimmed, Screen does not respond to touch.

Mobile devices detect a person’s touch input using various means. In the case of the Blackberry, most of their products use capacitive screens. Capacitive screens have multiple layers that make up the touch screen including one layer that is filled with an electrical current. The electrical layer senses touch by using your finger as a conductor and the hardware senses when the electricity is different in certain areas in the screen, which is then translated into something the device can read. The layer filled with an electric current is commonly placed near the surface for increased accuracy. When your screen cracks, that layer is disrupted resulting in the inability to use the device.  Whether you sat on your phone or dropped it on a hard surface, the cracks that appear as a result  permanently affect it.

  •  Screen has blackened or has dimmed, Screen does not respond to touch.

Solution: Replace the screen

Frozen Screen

  • Phone does not respond to any command.
  • Both hard and soft resets do not produce any desired results
  • white screen.

Another common issue that users may experience  is when the device freezes completely, despite any attempts to reset it. Smartphones have little computers inside of them that are expected to do millions of tasks based on what apps are run or what users want them to do. To be more efficient and to calculate faster these computers try and predict what actions a software program may take at any given time. When your phone’s memory is full or the hardware is unstable, the software may become problematic, resulting in it freezing. When the computer  does not understand the commands being issued, it enters a loop that lasts indefinitely and is unable to perform the task it was given. As a result,  the phone becomes bogged down with too many operations which results in a frozen screen.

Solution: Software Changes

Trackpad Problems

  • There is little to no response when the trackpad is accessed.

The trackpad functions like an infrared camera which takes pictures of your finger and transfers it into actions the phone can understand. This function allows for pens as well as fingers or thumbs to access it. One of the most noticeable problems that you may experience with the trackpad is a rapidly changing recognition, resulting in unexpected movement and speed variation. This usually occurs after a great deal of use or when a component connecting the trackpad to the device starts to deteriorate from frequent use or due to moisture or liquid damage.

Solution: Replace the trackpad

WHAT OUR CUSTOMERS ARE SAYING

They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you


 

 


 

 

CONTACT US
Mail In Repair

Worldwide Mail-In Repair Services

San Diego PC Help is the Internet’s #1 source for repair of all kinds of technology products. Our master techs can fix practically anything and have a high data recovery success rate.

To mail in an item for repair, please fill out our online form so we can process your item as quickly as possible.

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