Thank you for ordering Mail-in Repair Service with San Diego PC Help! We have sent you a confirmation email. Please note: the rise in SPAM emails has created an equal rise in the measures to combat it; consequently, our emails may get blocked by SPAM filters. If you are using software tools to filter SPAM, please allow messages from service@sandiegopchelp.com and/or contact your network administrator to ensure your network allows messages from service@sandiegopchelp.com.
Some tips for mailing in your repair:
Cracked glass: When opening your package, we don’t want to cut our fingers! If your device has broken glass, please pack it carefully to ensure that glass won’t spread around. You can also write “fragile: glass” on the box.
Cellphones: If possible please send in phone with charged battery. No need to send your battery charger. Do not send in the phone with your memory card or sim card unless we are performing a data recovery.
Laptops, ultrabooks, tablets, e-readers, MP3: Please include the power supply (AC adapter) if available.
Data recovery: Please include a working external USB hard drive (or a large USB memory stick) with your defective media. If it is not provided, you can purchase one from us after your data has been successfully recovered. To your benefit, we only copy recovered data onto new/working media (the original damaged media remains untouched as a backup).
Video game systems: It is not necessary to include cables. If you have any controllers or games you want us to test, please include them.
Here is our shipping label, which has also been emailed to you. We recommend to insure your shipment to protect yourself in case of accidental damage during transit.
We are always ready to serve you! Our “Service from the Heart” philosophy, inspired by the writings of Sri Chinmoy, is at the foundation of everything we do. If you have a question or concern, call toll-free: 1-855-NO-GEEKS (1-855-664-3357) or email service@sandiegopchelp.com. Click here for our full contact information.
Thank you very much for choosing San Diego PC Help! We look forward to receiving your shipment!
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San Diego PC Help is an ongoing supporter of the global nonprofit World Harmony Run.
