Sony Laptop Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue Time

Day Non-Priority Queue

Day Warranty

Sony Laptop Repairs Since 1998

How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.


  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
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  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
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  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
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Return Shipping

  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
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While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.


Master technicians (minimum 30 years experience) who are licensed, bonded & certified


Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity


We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

Mail In Service



Free With Repair


Mail in any device or other electronics to us and receive a free diagnosis with repair.


Free With Repair


After your product is fixed, we’ll ship it back to you free of charge within US-48 states.



Priority Service Available


If you’re in a hurry, choose priority service and get your device back in no time!



Best-In-Class Methods


We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!


  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

San Diego PC Help

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126


Won’t Boot Up

  • Laptop does not boot when pressing the power button

Whenever laptops start a program is launched that boots the operating system. After its launched the OS turns on all the laptops hardware. Occasionally Sony laptops won’t boot up. This occurs for two different reasons, the first being a problem with the boot program. Sometimes the boot program won’t launch the operating system which prevents the laptop from turning on. The second reason this occurs is because of the motherboard. The motherboard distributes electricity to components inside the laptop. Sometimes the motherboard won’t properly give energy to the rest of the hardware which will cause problems when trying to turn the laptop on.

Solution:Replace the motherboard, Repair the boot program

Display not Working

  • Laptop screen looks less than average

Some users encounter problems with their Sony laptop screens. Occasionally the display will be black or won’t work. This occurs for two different reasons, the first being a backlight issue. Laptops uses LCD displays to manipulate light to show images on the screen. The source of the light is the laptops backlights. Occasionally the backlights will malfunction and not give out any light, which causes issues with the display. The second reason this occurs is because of a graphics card malfunction. The graphics card is responsible for calculation millions of tiny little dots on screens called pixels. Occasionally the graphics card wont work as efficient as it needs to which causes problems with the display.

Solution:Replace the graphics card, Replace the backlights

Performance Issues

  • Device will freeze
  • Device will crash

Some users have experienced performance issues with their Sony laptop. These issues include freezing, and random shutdowns. These problems occur for two different reasons, the first being problems with the central processing unit. The CPU is responsible for calculating the actions performed by the laptop. Occasionally the CPU will not work as efficiently as it needs to which can cause calations to clutter. This clutter causes the CPU to become overwhelmed which can cause freezing and crashing. The second reason this occurs is because of the operating system. Occasionally the operating system will not give the CPU enough power which causes it to work slower. The new speed causes commands to build up which can cause freezing and crashing.

Solution:Replace the CPU, Repair the operating system

Won’t Charge

  • When device is connected to a charger the device will not gain power

Occasionally Sony laptops will not charge. This occurs for two different reasons, the first being a battery or battery connection failure. Occasionally the battery will no longer be able to store energy. When this happens the laptop will no longer be able to charge. The second reason this occurs is because of faulty sensors. Sometimes the battery sensors will send signals to the operating system that tell it the battery is full. This causes the operating system to reroute power to and stop giving energy to the battery. When this happens the laptop stops charging.

Solution:Replace the battery, Replace the battery sensors


They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you





Mail In Repair

Worldwide Mail-In Repair Services

San Diego PC Help is the Internet’s #1 source for repair of all kinds of technology products. Our master techs can fix practically anything and have a high data recovery success rate.

To mail in an item for repair, please fill out our online form so we can process your item as quickly as possible.

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