Samsung Laptop Repair Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue Time

Day Non-Priority Queue

Day Warranty

Samsung Laptop Repairs Since 2002

How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.

Evaluation

$89
  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
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Labor

Varies
  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
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Parts

Varies
  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
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Return Shipping

$0
  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
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PACKED WITH BENEFITS!

While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.

Knowledge

Master technicians (minimum 30 years experience) who are licensed, bonded & certified

Security

Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity

Privacy

We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

Mail In Service

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DIAGNOSTICS


Free With Repair

 

Mail in any device or other electronics to us and receive a free diagnosis with repair.

RETURN SHIPPING


Free With Repair

 

After your product is fixed, we’ll ship it back to you free of charge within US-48 states.

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FAST TURNAROUND


Priority Service Available

 

If you’re in a hurry, choose priority service and get your device back in no time!

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QUALITY REPAIRS


Best-In-Class Methods

 

We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!

 

  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

San Diego PC Help

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126

COMMON SAMSUNG PROBLEMS WE’VE FIXED

Won’t boot up

  • Device does not turn on when pressing the power button

When laptops boot a program is launched that starts the operating system. The OS then boots up the systems hardware and process with the booting process. Sometimes Samsung laptops won’t boot up which can cause problems for users. This occurs for two different reasons, the first being a malfunctioning boot program. Occasionally the boot programs will not work properly and will not launch the operating system. This prevents the laptop’s hardware from turning on. The second reason this occurs is because of a faulty motherboard. The motherboard helps distribute power to the devices hardware. Occasionally it won’t let the hardware access any power which causes the device from turning on.

Solution:Replace motherboard, Repair boot program

Won’t Charge

  • When trying to charge the device no power will be transferred to it battery

Some users have had issues when trying to charge their Samsung Laptop. This occurs for two different reasons, the first being a problem with the battery. Sometimes the battery will malfunction and will no longer be able to store power. When this happens the energy coming in will not charge the laptop. The second reason this occurs is when the operating system reroutes incoming power the other hardware instead of the battery. Occasionally the OS will think the battery is full and will change the electricity direction. When this occurs the battery does not receive any power which prevents the device from charging.

Solution:Replace the battery, Repair the Operating system

Performance Issues

  • Device will experience freezing
  • Device will experience crashing

Some users have reported experience performance issues with their Samsung laptop. These issues include crashing and freezing which occurs for two different reasons. The first being a malfunctioning CPU. The central processing unit is in charge of calculating actions performed by the computer. Occasionally the CPU will slow down which will cause commands to clutter. This clutter overworks the CPU causing the device to freeze. The second reason this occurs is because of a faulty motherboard. The motherboard helps the device distribute power among its components but sometimes it doesn’t give the CPU enough power. Without the energy it needs to CPU slows down causing clutter which causes the laptop to freeze.

Solution:Replace the CPU, Replace the motherboard

Track Pad not Working

  • When touching the track pad commands will not be recognized

Laptop track pads use a capacitive system. The track pad is made up of many layers that assist the track pad in responding to touch. The layer closest to the surface contains an electrical field that detects changes in the field when a user’s touch is detected. Those changes are registered as signals sent to components in the device that send them as commands to the software. Occasionally the electric current won’t be disrupted by the user’s touch. This occurs when the field is already being disrupted by malfunctioning hardware. Because of this users experience problems with their track pad.

Solution:Replace the track pad

Can’t connect to Wi-Fi

  • Device does not connect to wifi

Some users have experienced problems when trying to connect to their Samsung’s laptop Wifi. When laptops connect to wireless networks the router and the network card must agree on certain rules. These rules allow certain data to be sent and received. Occasionally the laptop will not agree on these terms. When this happens the device is not able to connect to the wireless network.

Solution:Replace the network card, Repair the software

WHAT OUR CUSTOMERS ARE SAYING

They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you


 

 


 

 

CONTACT US
Mail In Repair

Worldwide Mail-In Repair Services

San Diego PC Help is the Internet’s #1 source for repair of all kinds of technology products. Our master techs can fix practically anything and have a high data recovery success rate.

To mail in an item for repair, please fill out our online form so we can process your item as quickly as possible.

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