IBM Laptop Repair Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue Time

Day Non-Priority Queue

Day Warranty

IBM Laptop Repairs Since 1998

How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.

Evaluation

$89
  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
Start A Repair

Labor

Varies
  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
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Parts

Varies
  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
Start A Repair

Return Shipping

$0
  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
Start A Repair

PACKED WITH BENEFITS!

While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.

Knowledge

Master technicians (minimum 30 years experience) who are licensed, bonded & certified

Security

Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity

Privacy

We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

Mail In Service

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DIAGNOSTICS


Free With Repair

 

Mail in any device or other electronics to us and receive a free diagnosis with repair.

RETURN SHIPPING


Free With Repair

 

After your product is fixed, we’ll ship it back to you free of charge within US-48 states.

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FAST TURNAROUND


Priority Service Available

 

If you’re in a hurry, choose priority service and get your device back in no time!

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QUALITY REPAIRS


Best-In-Class Methods

 

We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!

 

  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

San Diego PC Help

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126

COMMON IBM LAPTOP PROBLEMS WE’VE FIXED

Freezing

  • Sudden computer freezes
  • Touch pad/Mouse doesn’t work

IBM thinkpads have had reported issues by some users. One problem was their laptop would suddenly freeze and the touchpad/mouse doesn’t work. Upon trying to restart it may take several attempts because the device will freeze again during start up. The reason this happens is because there’s a problem with the AHCI (Advanced Host Controller Interface) Link Power Management doesn’t  work properly with some drives – it’s not clear whether this is a fault with the drive itself, the controller or the Rapid Storage Technology software. Another reason this happens is because the cooling fans aren’t working properly which causes the computer to freeze. Solutions:Clean Cooling fans/Make sure they work properly

Overheating

  • Computer struggling to perform basic tasks like opening a new browser window
  • The laptop abruptly shuts down on its own

Users have also reported their computers become very hot, too hot to touch. This can cause the computer to shut off or make it unable to open a browser window .This can be caused by different reasons. One of them can be caused by a faulty battery, which overheats the computer. Another reason is because the laptops have little open access to air, and poor built-in fans that are purposed to push hot air out. Essentially, Lenovo laptops have no fans to bring cool air in, and plastic is covering the most-worked part of the machine. Solutions:Replace battery, Make sure cooling fans are working properly

Hard Drive Failures

  • Unrecognizable hard drive

An installed hard disk drive is not recognized.When replacing the system disk with one that is not a ThinkPad option designed for the specific model, the BIOS will display an “Error” warning during every boot. The system may still boot successfully, but may be unreliable or slow.Additionally, the following ATA commands are implemented by ThinkPad-branded drives but are not supported by most other laptop drives: Solutions:Replace hard drive

WHAT OUR CUSTOMERS ARE SAYING

They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you


 

 


 

 

CONTACT US
Mail In Repair

Worldwide Mail-In Repair Services

San Diego PC Help is the Internet’s #1 source for repair of all kinds of technology products. Our master techs can fix practically anything and have a high data recovery success rate.

To mail in an item for repair, please fill out our online form so we can process your item as quickly as possible.

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