Windows Phone Repair Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue Time

Day Non-Priority Queue

Day Warranty

Windows Phone Repairs Since 1998

How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.

Evaluation

$89
  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
Start A Repair

Labor

Varies
  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
Start A Repair

Parts

Varies
  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
Start A Repair

Return Shipping

$0
  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
Start A Repair

PACKED WITH BENEFITS!

While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.

Knowledge

Master technicians (minimum 30 years experience) who are licensed, bonded & certified

Security

Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity

Privacy

We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

Mail In Service

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DIAGNOSTICS


Free With Repair

 

Mail in any device or other electronics to us and receive a free diagnosis with repair.

RETURN SHIPPING


Free With Repair

 

After your product is fixed, we’ll ship it back to you free of charge within US-48 states.

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FAST TURNAROUND


Priority Service Available

 

If you’re in a hurry, choose priority service and get your device back in no time!

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QUALITY REPAIRS


Best-In-Class Methods

 

We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!

 

  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

San Diego PC Help

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126

COMMON WINDOWS PHONE PROBLEMS WE’VE FIXED

Random Rebooting

  • Phone reboots randomly (can occur when using Bluetooth or certain apps)

When applications are installed they require certain permissions from the mobile device to work properly. When an app is given too many permissions, it behaves as an administrator or “admin”. Then, when the app updates itself and restarts, it causes the entire phone to unexpectedly reboot. Conversely, when an app is given no permissions, it will attempt to uninstall itself. When it can’t do so due to lack of permissions, it tells the operating system that it’s not working properly, which causes the phone to restart in an attempt to uninstall. This creates a perpetual, unending loop of failure.

Solution: edit software

Screen Freezing

  • Screen freezes (often after exiting sleep mode)

After the windows 8.1 update, multiple users have reported that their mobile device would frequently freeze. This occurs for two different reasons, the first being when the device’s software does not properly regulate the amount of power distributed to the systems components. The second reason is when the operating system fails to power up the central processor (CPU) after going into an idle state when not being used. These power failures cause the device to act improperly which causes freezing.

Solution:Replace CPU, Edit software

Screen Turns Off During Calls

  • Screen blackens when making or receiving calls

Occasionally the mobile device’s screen will turn off during calls even though it is not near objects like the user’s face. Whenever the Windows Phone makes a call, the proximity sensor searches for the user’s face and if it detects it then the screen will turn off. This prevents the user from accidentally ending the call. If the mobile device’s screen turns off when it is not near any object then the proximity sensor is broken.

Solution:Replace sensors

 

Wifi Connection Issues

  • Does not connect to home wifi
  • Wifi extremely slow

A number of users tell us they have problems with their mobile device’s wifi connection. This can occur on HTC phones due to the problematic sim card software. At times it confuses the wifi connection for a mobile network connection and clogs the phone with unneeded information which either slows or disconnects it from the wifi network. Solution: Replace wifi

Cracked Screen

  • Screen is shattered
  • Touch screen doesn’t react

Windows Phones use capacitive screens. These screens have multiple layers. The layer nearest to the surface is a layer filled with an electrical current that detects a user’s touch. After a user’s touch is detected, signals are sent to the components of the phone which results in a response by the software. The other layers are a mix of LCDs and materials to decrease glare and increase screen resolution. When users sit on or drop their phone, cracks on the screen can appear which permanently affect the mobile device.

Solution:Replace the screen

 

WHAT OUR CUSTOMERS ARE SAYING

They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you


 

 


 

 

CONTACT US
Mail In Repair

Worldwide Mail-In Repair Services

San Diego PC Help is the Internet’s #1 source for repair of all kinds of technology products. Our master techs can fix practically anything and have a high data recovery success rate.

To mail in an item for repair, please fill out our online form so we can process your item as quickly as possible.

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