Sony Phone Repair Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue

Day Non-Priority Queue

Day Warranty

Sony Repairs Since 2001

How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.

Evaluation

$89
  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
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Labor

Varies
  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
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Parts

Varies
  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
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Return Shipping

$0
  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
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PACKED WITH BENEFITS!

While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.

Knowledge

Master technicians (minimum 30 years experience) who are licensed, bonded & certified

Security

Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity

Privacy

We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

Mail In Service

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DIAGNOSTICS


Free With Repair

 

Mail in any device or other electronics to us and receive a free diagnosis with repair.

RETURN SHIPPING


Free With Repair

 

After your product is fixed, we’ll ship it back to you free of charge within US-48 states.

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FAST TURNAROUND


Priority Service Available

 

If you’re in a hurry, choose priority service and get your device back in no time!

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QUALITY REPAIRS


Best-In-Class Methods

 

We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!

 

  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

San Diego PC Help

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126

COMMON SONY PHONE PROBLEMS WE’VE FIXED

Touch Screen Unresponsive

 

  • Touch screen does not respond to touch

 

  • Keyboard unresponsive

Xperia phones use capacitive touch screens. These touch screens have two layers, one layer is filled with an electrical current that detects touch input. This layer sends signals to instruments inside your phone that translate that signal into something the device can understand. Occasionally the mobile device’s software will confuse the signals sent and deem them as “trash” to be discarded. This causes the touch screen to become unresponsive.

Solution:Replace screen, Replace transistors, Edit software

Phone wont turn on

  • Phone turns off and doesn’t turn on, even though the power button may illuminate and appear as though it’s working

Some of our users have reported that their Sony mobile device will not power on. This is caused by two different components inside the phone, the first device being a faulty motherboard that does not distribute received power to other parts inside the phone. The second component is the battery which will occasionally have faulty connections. These bad connections prevent power from entering the mobile device which prevents it from turning on.

Solutions:Replace battery connections, change boot setup, Edit software

No Sound

  • An echo is heard during a phone call
  • Overall sound quality is diminished
  • Sound is no longer emitted

Software inside mobile devices are in charge of managing all aspects of the hardware. Occasionally, the software will not distribute the power to operate the speakers properly. When this occurs, intermittently failing or poor quality sound can be observed. Also, when pressing the volume increase/decrease buttons on their phone, some users reported that they did not respond.

Solution:Replace speakers, Edit software

Cracked Screen

  • Screen appears visually cracked
  • Screen doesn’t recognize touch screen commands

All of Sony’s Xperia phones use capacitive touch screens. Capacitive screens have two layers. The first layer has an electrical current that detects a user’s touch. The second layer has an LCD that displays images on the mobile device. The layer with the electrical attribute is commonly placed near the surface to increase efficiency. When you crack the screen of your device, it will permanently affect the response to touch.

Solution: Replace the screen

Back in 2009, Sony was the fourth top phone manufacturer in the world. However two years later they dropped to sixth and have been slowly falling. They have cut many jobs since the 2010 but have been slowly regaining their prowess. Currently they continue to create phones under the Xperia name that are favored among some users. However with the increase in new technology comes technological issues that some may experience.

WHAT OUR CUSTOMERS ARE SAYING

They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you


 

 


 

 

CONTACT US
Mail In Repair

Worldwide Mail-In Repair Services

San Diego PC Help is the Internet’s #1 source for repair of all kinds of technology products. Our master techs can fix practically anything and have a high data recovery success rate.

To mail in an item for repair, please fill out our online form so we can process your item as quickly as possible.

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