Samsung Phone Repair Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue Time

Day Non-Priority Queue

Day Warranty

Samsung Repairs Since 1998

How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.

Evaluation

$89
  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
Start A Repair

Labor

Varies
  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
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Parts

Varies
  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
Start A Repair

Return Shipping

$0
  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
Start A Repair

PACKED WITH BENEFITS!

While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.

Knowledge

Master technicians (minimum 30 years experience) who are licensed, bonded & certified

Security

Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity

Privacy

We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

Mail In Service

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DIAGNOSTICS


Free With Repair

 

Mail in any device or other electronics to us and receive a free diagnosis with repair.

RETURN SHIPPING


Free With Repair

 

After your product is fixed, we’ll ship it back to you free of charge within US-48 states.

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FAST TURNAROUND


Priority Service Available

 

If you’re in a hurry, choose priority service and get your device back in no time!

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QUALITY REPAIRS


Best-In-Class Methods

 

We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!

 

  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

San Diego PC Help

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126

COMMON SAMSUNG PHONE PROBLEMS WE’VE FIXED

Battery Life Issues

  • Phone does not charge
  • Phone charges slowly

When mobile devices aren’t in use, the software tries to use as little battery as possible. Occasionally the phone’s operating system will keep processors and cores turned on when the mobile device is not in use. This is caused when the software enters a sync loop in which it is constantly checking itself, the result of which is that the device never enters idle or “sleep” mode. Because of this, users experience very brief battery life.

Solution: Replace battery connections, Replace motherboard, Edit software

Touch Screen Recognition

  • Device does not register touches, Registers ghost touches

Newer Samsung devices use a screen technology called AMOLED (active-matrix organic light-emitting diode). These screens have airtight layers that decrease glare and increase response time. One of these layers is filled with an electrical current that responds to the user’s touch. Occasionally the software inside the mobile device mixes up the signals obtained from the touchscreen and thinks that they’re not useful command information. It therefore deems the signals as unnecessary which causes the mobile device’s touch screen to become unresponsive.

Solution: Replace the screen,Replace phone transistors, Replace screen sensors, Edit software

Phone Won’t Turn On

  • Phone doesn’t turn on

Some users have experienced mobile devices that won’t turn on even when plugged in. This happens for two different reasons, the first being a faulty battery. If the connections on the battery are no longer in working condition then the device cannot receive power even when plugged in. The second reason is a faulty motherboard that does not distribute power to the entire device, which prevents it from turning on.

Solution:Replace the battery connections, Replace the motherboard, Edit the phones software

Wi-Fi Connection Issues

  • Does not connect to home wifi
  • Wifi extremely slow

A number of users tell us they have problems with their mobile device’s wifi connection. This can occur on HTC phones due to the problematic sim card software. At times it confuses the wifi connection for a mobile network connection and clogs the phone with unneeded information which either slows or disconnects it from the wifi network.

Solution: Replace Wi-Fi

Cracked Screen

  • Screen cracked,
  • touch screen doesn’t react to touch like it used to

Samsung Mobile devices use AMOLED screens. These screens have two layers. The first layer has an electrical current that sends signals to the software whenever a user interacts with it. The second layer is filled with organic materials that increase the conductivity which allows for better response time. Whenever the mobile device senses your finger on the screen, it emits light which travels into components that translate the light into a language the system can understand. It the screen is cracked, it will permanently affect the functionality.

Solution: Replace the screen

 

WHAT OUR CUSTOMERS ARE SAYING

They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you


 

 


 

 

CONTACT US
Mail In Repair

Worldwide Mail-In Repair Services

San Diego PC Help is the Internet’s #1 source for repair of all kinds of technology products. Our master techs can fix practically anything and have a high data recovery success rate.

To mail in an item for repair, please fill out our online form so we can process your item as quickly as possible.

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