855-NO-GEEKS (855-664-3357)

HTC Phone Repair Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue Time

Day Non-Priority Queue

Day Warranty

HTC Repairs Since 1998


How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.

Evaluation

$89
  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
Start A Repair

Labor

Varies
  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
Start A Repair

Parts

Varies
  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
Start A Repair

Return Shipping

$0
  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
Start A Repair

PACKED WITH BENEFITS!

While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.

Knowledge

Master technicians (minimum 30 years experience) who are licensed, bonded & certified

Security

Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity

Privacy

We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

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Mail In Service

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DIAGNOSTICS


Free With Repair

 

Mail in any device or other electronics to us and receive a free diagnosis with repair.

RETURN SHIPPING


Free With Repair

 

After your product is fixed, we’ll ship it back to you free of charge within US-48 states.

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FAST TURNAROUND


Priority Service Available

 

If you’re in a hurry, choose priority service and get your device back in no time!

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QUALITY REPAIRS


Best-In-Class Methods

 

We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!

 

  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126

COMMON HTC PROBLEMS WE’VE FIXED

Cracked Screen

  • Touchscreen doesn’t respond at times
  • Screen appears dimmer

All HTC screens are super LCD capacitive screens which are composed of multiple layers. Super LCD’s have no air gaps between the layers which produces less glare and improves the user’s experience. This type of screen contains a layer of electricity that processes a user’s touch into a language the mobile device can understand. Cracks created by dropping or sitting on the cellphone permanently affect the touchscreen.

Solution: Carefully remove the screen, being sure not to damage any of the cables. Clean the edges, replace the tape. Install new part.


Overheating

  • Phone feels warm/hot
  • Shuts down from the excessive heat

Whenever a mobile device tries to process or run an application it uses power and a side effect of that is heat. Sometimes the HTC brand of mobile devices overheat while using the camera. The heat can cause the lens to crack or even damage. This heat is produced because of the software improperly throttling the amount of power the camera needs, which produces excess heat. The manufacturer has released multiple software updates to attempt to fix the issue but so far none have been successful on a wide scale.

Solution: We replace thermal paste and reseat CPU.


Dead Or Stuck Pixels

  • Pixels seem out of color compared to the rest Flickering pixels

All HTC screens are LCD or liquid crystal displays that use liquid crystals to control light in various ways depending on what the system is trying to display. Occasionally, mobile devices have pixels that stay green continuously and won’t change color even when different images are being shown. This occurs for two different kinds of reasons, the first being uneven liquid distribution when the liquid crystals inside the display are not spread out evenly which causes fluctuations of light. The second is transistor malfunction in which electricity is not properly transferred to all crystals on the screen.

Solution: Replace screen


Wifi Connection Issues

  • Does not connect to home wifi
  • Wifi extremely slow

A number of users tell us they have problems with their mobile device’s wifi connection. This can occur on HTC phones due to the problematic sim card software. At times it confuses the wifi connection for a mobile network connection and clogs the phone with unneeded information which either slows or disconnects it from the wifi network.

Solution: Replace wifi


Touchscreen Input Lag

  • Text input not immediate
  • Unlock screen laggy
  • Lags when scrolling

Sometimes our touch isn’t immediately responded to by our mobile device. All HTC phones use capacitive screens which have a layer filled with an electrical current that detects your touch. Electricity is always flowing through the mobile device and on occasion the cellphone will misread signals. This causes the device to get confused and forces it to redo that action which takes longer to compute. While it initially appears to the untrained layman that this is due a hardware issue, it is in fact due to a problem with the phone’s software.

Solution: repair software.

WHAT OUR CUSTOMERS ARE SAYING

They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you


 

 


 

 

CONTACT US

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