Apple Phone Repair Services Nationwide

FREE diagnosis, evaluation and return shipping when we fix your device or recover your data. From the #1 tech remedy company.

Day Priority Queue Time

Day Non-Priority Queue

Day Warranty

iPhone Repairs Since 2007


How It Works

Our simple repair process is quick and effective.

Step 1

Mail in or drop off your device or data recovery for a complete evaluation

Step 2

We disassemble and diagnose it, source parts and contact you with a quote

Step 3

Once approved, we work until your repair is complete and has passed Quality Control

Step 4

After receiving payment we ship your device back or you can walk into our store

Our Pricing Model Saves You Money

We source the lowest priced parts from our trusted partner network and pass the savings on to you.
Our labor rates are fixed, not hourly, so you always know what to expect.

Evaluation

$89
  • Covers disassembly, diagnosis/testing, parts sourcing, quote generation and reassembly. This fee is deducted from your final repair total.
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Labor

Varies
  • The price largely depends on the difficulty of the project and the amount of time involved. Most repairs average $129-$199 minus the initial $89 evaluation fee.
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Parts

Varies
  • Using unique product identification numbers from inside your device, we purchase and install original manufacturer parts for a perfect match every time.
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Return Shipping

$0
  • FREE return shipping to US-48 states with a successful repair. We also ship to P.O. Box, APO/FPO, territories and most international locations.
Start A Repair

PACKED WITH BENEFITS!

While we take pride in continuously raising the standard of our industry, it's our customers who benefit most.

Knowledge

Master technicians (minimum 30 years experience) who are licensed, bonded & certified

Security

Multiple layers of redundant physical protection and data safety in our repair labs

Warranty Coverage

We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you

Service From the Heart

Corporations exist to please their stockholders. We exist to please you

No Geeks

Our friendly technical service people speak with simplicity and clarity

Privacy

We are under non-disclosure company-wide to ensure the confidentiality of your data

No Overseas Phone Support

All our employees reside locally, including our data recovery and remote desktop support technicians

We're Here to Stay

Delivering quality technology support services is what we’ve been doing since 1998

Mail In Service

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DIAGNOSTICS


Free With Repair

 

Mail in any device or other electronics to us and receive a free diagnosis with repair.

RETURN SHIPPING


Free With Repair

 

After your product is fixed, we’ll ship it back to you free of charge within US-48 states.

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FAST TURNAROUND


Priority Service Available

 

If you’re in a hurry, choose priority service and get your device back in no time!

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QUALITY REPAIRS


Best-In-Class Methods

 

We offer you the same full-service attention and care as if you visited our store.

Store Drop-off

We've served thousands of people at our conveniently located repair facility. If you live in or are traveling to San Diego, we humbly open our doors to you!

 

  • We have a team of highly skilled certified technicians performing all service and we give each repair the personal attention it deserves.
  • We provide a unique and customized service that retail chains can’t offer
  • We are the original creators of our own repair process
  • We take the time to get the job done right the first time

San Diego PC Help

Drop-off and mail-in address:

San Diego PC Help
7905 Silverton Ave. Unit 104
San Diego, CA 92126

COMMON IPHONE PROBLEMS WE’VE FIXED

Frozen Touchscreen

If your phone has all of a sudden frozen up and the touchscreen is not responding it could be an indication of multiple problems.  The good news is this problem is mostly resolvable by simply turning your phone off and then on again or in other words giving it a warm reboot.  This can also be done by pressing the Sleep/Wake Button and Home Button and keeping them pressed for about 10 seconds.  When the reboot happens an apple symbol appears on the screen

Common Symptoms

  • If you have a cracked screen that could mean that the area most affected by the crack is not working and this is because the damage done from the crack won’t let that part of the screen work.
  • If it was temporary it may be that you had to many programs running in the background it will cause your touch screen to be unresponsive for a brief time.
  • Water damage can cause your touch screen to become unresponsive

Solutions

  • Replace screen

Damaged Touchscreen

If you accidentally bump or drop your delicate iPhone mobile you may be dealing with this issue.  Since the phone is a touchscreen there could be an issue with the Touchscreen panel or the top glass layer called Mylar provides the pen or finger interface.   The LCD generates the image on the panel that you interact with.

Common

  • The touch screen is blackened or smudged as if ink has spilled in it.   The glass may be intact but the underlying Liquid Crystal Display component  and the attached digitizer probably need to be replaced.
  • A cracked glass but the LCD still working okay may just require the glass to be replaced without having to replace the full LCD component.

Solutions

  • Replace screen

 


Camera Not Working

If the camera is not working you may want to first check General Settings on your iPhone and make sure the “allow option” is set to on.  If so, then you may want to do a warm reboot first and ensure the phone is working normally otherwise.  If you still continue to experience no response from the camera it may need a circuit replacement.


Button Problems

The iPhones have touch screens although there are a few models with keyboards as well.

Common

  • You have to press harder or you have to press repeatedly
  • Keys/touch perform unexpected operations

Won’t Charge

Some users have reported their device wasn’t able to charge.They plug it in as normal to charge and they say that the icon you see at the top that gives the indication your phone is charging isn’t showing/doing anything.

Common

  • The phone does not display the charging light or may be displaying it and not charging at all.
  • Phone will not retain the charge for more than an hour to even less.  In such cases the battery may also be the culprit and may need to be replaced as well.  Batteries can often fail due to overcharging.
  • Phone USB port does not connect properly or has to be wiggled or pushed hard to connect. In such cases the USB Port may have to be changed with the correct solder on tools.

Solutions

  • Try plugging in to a different wall socket
  • If cable is kept in a humid or wet place the cable can get corroded

Software/Operating System Problems

The iPhone OS has thousands of applications which are downloadable.  Some of the free applications which you download may have a virus in it.  These problems can be fixed by re-loading your OS or using various anti-virus and anti-spam tools to clean up your phone.

Common

  • Phone is extremely slow and does not respond quickly to touch commands. There may be a virus in the phone which is taking up most of the processor power and not allowing the other phone functions to work properly.
  • Phone screen is frozen at an application and not responding at all to the touchscreen.  In this case the touchscreen may be damaged but if it doesn’t seem apparent then the phone could be rebooted by turning off and on.  If that doesn’t work there may be some other problem with the OS and may need to be reloaded.

No SIM Card Error

No SIM card error has been an issue by some users. Either they get an “Invalid SIM Card” or “No SIM card installed “message.

Common symptoms

  • SIM card does not appear or error message is given

Solutions

  • If a new SIM card was installed make sure the card isn’t dirty or damaged
  • Make sure software is fully up to date

 


Wireless Connectivity (Wi-Fi) Issues

Problems related to the wi-fi connectivity in are common. A poor internet connection may be the indicator of technical glitches in your wi-fi card. There are several troubleshooting remedies to this: you may reset the device or readjust the network settings. Updating the firmware of the router may also help. Security conflicts or problems related to proxy or VPN may affect the wi-fi connectivity of your device. You can easily tell if you have a wi-fi connection problem if you find it impossible to connect to a wireless network.

Common symptoms

  • Device will not connect to wi-fi
  • A poor connection to wireless network or no connection at all

Solutions

  • Replace wi-fi card if damaged

The Apple iPhone is the device that changed the way we call on mobiles …it set the entire trend of an open source OS on the mobile and is a standard most other phones struggle to emulate. Unlike Android and other OS (Symbiosis, Windows 8 etc) phones the iPhone is a single brand phone – APPLE and has sold and continues to sell in millions all over the world despite it’s relatively high price.  The latest iPhone 4s has been the greatest hit over it’s predecessor iPhone 4 and 3 before that.  Each upgrade has improved significantly over the previous in features and processing power which continues to fascinate and attract die-hard Apple fans.   Thanks to it’s popularily there are also thousands of applications written specifically for the iPhone which are easily downloadable along with unlimited audio and video content.

WHAT OUR CUSTOMERS ARE SAYING

They're Experts In Their Field

“San Diego PC Help is the most qualified repair shop I have ever used. Their technicians are excellent and their service level is top notch. I highly recommend them for any type of technology repair you may need. They're experts in their field.”

Jason William Scott

Quick, Thorough and Honest

“These guys are experts in fixing your tech problems and saving your data at a reasonable cost. They are quick, thorough, and honest. I highly recommend San Diego PC Help!”

William Mathos

We'd love to hear from you!

Reach out today to learn how we can help you


 

 


 

 

CONTACT US
Mail In Repair

Worldwide Mail-In Repair Services

San Diego PC Help is the Internet’s #1 source for repair of all kinds of technology products. Our master techs can fix practically anything and have a high data recovery success rate.

To mail in an item for repair, please fill out our online form so we can process your item as quickly as possible.

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