Why Use Us?
There are many reasons why San Diego PC Help is an example for others to follow. Besides unparalleled technical knowledge and service from the heart, if you’re a home user or a business owner on a budget, compare our prices and see for yourself. We’re changing the landscape of how fast, affordable repair and support is done! Selected benefits you’ll receive from us include:
FREE DIAGNOSTICS FOR MOST REPAIRS. Mail in your device to us and receive a completely free, detailed orientative diagnosis and quote with no repair obligation. For most products, including mobile phones, tablet and ultrabook computers, hard drives and game systems.
FAST TURNAROUND FOR URGENT REPAIRS. We’re known in our industry for working fast, but if you’re in a hurry, drop off or mail in your item and get full priority service for the duration of your project and a diagnosis result and quote in no time! A small fee applies, call or email for details.
SECURE REPAIR FACILITY FOR PRIVACY AND SAFETY. We have a pristine track record of data safety in our secure lab, and we operate under non-disclosure agreements.
FREE RETURN SHIPPING WITH SUCCESSFUL REPAIR. Mail in your device to our store. When the item is fixed, we’ll ship it back to you free of charge using a reliable carrier with tracking and insurance.
WARRANTY COVERAGE FOR SUCCESSFUL REPAIRS. We stand by our work. Your repair is covered by our comprehensive warranty policy designed to serve you.
KNOWLEDGE. Our veteran support pros have years of proven experience and a near-perfect customer satisfaction rating. Over 25,000 products repaired and counting!
NO GEEKS. Many technicians are notoriously hard to work with. Our friendly technical service people speak with simplicity and clarity.
LOW PRICES. Our in-store, mail-in repair and on-site service rates are competitively priced for today’s economy.
NO PUSHY SALES. Our competitors train their techs to ‘up sell’ you hardware and software solely to increase their profits. We recommend only the right products and services every time, because we’re service-driven technicians, not money-driven salespeople.
AMAZING TURN-AROUND TIME. Our diagnosis and repair is among the fastest in our industry. Priority repair is available for even faster service!
PRIVACY GUARANTEED. Enjoy peace of mind with our strict, zero-tolerance internal security policies regarding customer data and information.
ON-SITE SERVICE WITH FLEXIBLE HOURS. No more fighting traffic, unplugging cables or breaking your back moving your computer. We come directly to you. And we do our best to accommodate your busy schedule, including after hours and weekend service. If our on-site visit needs to be continued in-store, we’ll return your project back to you free of charge.
FREE RECYCLING OF YOUR E-WASTE. We offer recycling of your outdated/unusable technology products at no charge. If you are recycling a computer, we will provide a free data wipe of your hard drive as well.
IN-STORE FREE DATA STORAGE. Not only can we image your data to our servers before we begin work, but we’ll redundantly store it at no extra cost (up to thirty days) for added insurance and peace of mind.
NO OVERSEAS PHONE CALLS. All our employees reside locally, including our data recovery and remote desktop support technicians.
SERVICE FROM THE HEART. Corporations exist to please their stockholders. We exist to please you.
WE’RE HERE TO STAY. Delivering quality technology support services is what we’ve been doing since 1999.
